Refund & Cancellation Policy

Last Updated: July 2026

Refund & Cancellation Policy

As a non-profit organisation, we are committed to using every donation responsibly and transparently.

All donations made to Ikhlas Charitable Foundation are voluntary contributions made to support the foundation’s charitable activities.

Unless otherwise stated, donations are considered final and are generally non-refundable.

A refund may be considered only in exceptional circumstances, including:

  • Duplicate donation due to a technical error.
  • An incorrect donation amount caused by an unintentional payment error.
  • Multiple successful transactions for the same donation were made accidentally.

Each refund request will be reviewed individually by the Foundation before a decision is made.

If you believe you are eligible for a refund, please contact us within 7 days of the transaction.

Please provide:

  • Donor Name
  • Mobile Number
  • Transaction ID
  • Date of Donation
  • Reason for the refund request

Our team will review your request and respond as soon as possible.

If a refund request is approved, the amount will be refunded through the original payment method, wherever possible.

The time required for the refund to reflect in your account may vary depending on your bank or payment service provider.

As donations are processed immediately after payment confirmation, cancellation of completed donations is generally not possible.

Donors are requested to carefully verify the donation amount before completing the payment.

If you have any questions regarding this Refund & Cancellation Policy, please contact us.

Website: https://ikhlasfoundation.co.in

Email: info@ikhlasfoundation.co.in

Phone: +91 9773388239

Scroll to Top